Shipping and Returns Policy for IndiaSpares.in
1. Shipping Policy:
1.1 Order Processing:
We strive to process and ship your orders as quickly as possible. Once you place an order on IndiaSpares.in, it will be processed within 5-7 business days, excluding weekends and holidays. Please note that some products may have longer processing times due to their nature or availability.
1.2 Shipping Methods and Delivery:
We offer various shipping methods to ensure timely and reliable delivery of your orders. The available shipping options will be displayed during the checkout process, and you can choose the one that suits your requirements. The estimated delivery time will depend on the shipping method selected and your location.
1.3 Shipping Charges:
Shipping charges may apply to your order, and the amount will be calculated based on the shipping method chosen, the weight and dimensions of the package, and the destination. The applicable shipping charges will be displayed during the checkout process before you confirm your order.
1.4 Order Tracking:
Once your order is shipped, we will provide you with a tracking number or link that allows you to track the status of your shipment. You can use this information to monitor the progress of your delivery.
1.5 International Shipping:
We offer international shipping to select destinations. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. Any additional charges levied by customs authorities are the responsibility of the customer.
1.6 Shipment Delays:
While we strive to deliver your orders within the estimated timeframe, please note that unforeseen circumstances such as weather conditions, customs delays, or other logistical issues may occasionally cause delays in the delivery. We will make our best efforts to keep you informed in such situations.
2. Returns and Refunds:
2.1 Return Eligibility:
We accept returns for eligible products within 3 days from the date of delivery. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging. Some products may have specific return requirements due to their nature or usage, and these will be clearly stated on the product page.
2.2 Return Process:
If you wish to return a product, please contact our customer support team within the specified return period. They will guide you through the return process and provide you with the necessary instructions. Please note that you may be responsible for return shipping charges unless the return is due to our error or a defective product.
Upon receiving and inspecting the returned product, we will initiate the refund process. The refund will be issued using the original payment method used for the purchase. Please note that the time it takes for the refund to be reflected in your account may vary depending on your financial institution.
2.4 Non-Returnable Items:
Certain items are non-returnable for hygiene, safety, or other reasons. These may include but are not limited to perishable goods, intimate apparel, software, and customized or personalized products. Please check the product description or contact our customer support for clarification before making a purchase.
2.5 Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund as applicable, and may require photographic evidence or other documentation to assess the issue.
3. Contact Us:
If you have any questions, concerns, or require further assistance regarding our shipping and returns policy, please don't hesitate to contact our customer support team. You can reach us via [contact information: phone number, email address, or contact form].
Note: This Shipping and Returns Policy is subject to change without prior notice. Please review the latest version of the policy before making a purchase or initiating a return.